Effective Date: 9.1.2024

At WhiteWater Express Car Wash, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or communicate with us through various channels, including SMS. By using our services, you agree to the data practices outlined in this policy.

1. Introduction

We value your privacy and are committed to safeguarding your personal information. This policy also includes details on how we collect, use, and protect your data when interacting with us via SMS.

2. Information We Collect

Website

We collect personal information such as your name, email address, and phone number when you interact with our website. Additionally, we gather non-identifiable demographic details such as ZIP code.

SMS

When you communicate with us via SMS, we may collect the following:

Your phone number.

The content of your SMS messages.

Any additional information you provide in the messages.

3. How We Use Your Information

Website

We use your personal information to:

Operate the website and provide the services you request.

Inform you of other products and services that may interest you.

Gather feedback through surveys to enhance our services.

SMS

Your SMS data is used to:

Respond to your inquiries.

Send you promotions, updates, and relevant information.

Improve our services and communication strategies.

4. Data Security

We are committed to securing your personal information from unauthorized access, disclosure, alteration, or destruction. All personal data, including SMS information, is stored on secure servers, and sensitive data such as credit card information is encrypted using Secure Socket Layer (SSL) protocols.

5. Data Sharing

Website

We do not sell, rent, or lease your personal information to third parties. However, we may collaborate with trusted third-party service providers for services like data analysis, email distribution, customer support, or delivery. These providers are bound by confidentiality agreements and may only use your information for the specified purpose of delivering services to WhiteWater Express Car Wash.

We do not disclose sensitive personal information

SMS

We do not share your phone number or SMS content with third parties unless it is necessary to provide the requested services or as required by law. SMS opt-in phone numbers are not shared with any third parties.

6. Use of Cookies

We use cookies on our website to enhance your experience by saving your preferences and providing tailored content. You can choose to accept or decline cookies through your browser settings, but declining cookies may affect the functionality of some features on our site.

7. Opt-Out Option

You can opt out of receiving SMS messages from us at any time by following the opt-out instructions in the messages or by contacting us directly. We respect your choice and will remove your number from our SMS list. SMS opt-in phone numbers are not shared with any third parties.

8. Legal Disclosure

We may disclose your personal information without notice only when required to do so by law, or if we believe such action is necessary to:

Comply with legal obligations.

Protect the rights or property of WhiteWater Express Car Wash.

Ensure the safety of our users or the public.

9. Changes to This Privacy Policy

WhiteWater Express Car Wash reserves the right to update this Privacy Policy as needed. When changes are made, we will revise the "Effective Date" at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

10. Contact Information

For questions or concerns regarding this Privacy Policy, please contact us at:

WhiteWater Express Car Wash

106 Vintage Park Blvd, Suite #106 Houston, TX 77070

346-367-2500

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